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IDI Billing Solutions | Telecom Billing, Automation & Workflow Solutions Who We Help Who We Help Mobile Carriers Broadband Providers Communications & Managed Service Providers ILECs Solutions Quickly Transform Ideas Into Growth Design Customize Your Product Catalog Sell Sales & Retail POS Deliver Orders, Inventory, Workflow, Provisioning, and Tickets Invoice Usage Rating, Billing, Taxing, and Direct Invoicing Manage Financial Management, Customer Care, Reporting Data, and Customer Portal SaaS & Security Integrated Systems Backed By Security & Trust Resources Building A Better Experience Blog The IDIxperence — Insights for the modern Telecom professional Whitepapers, Guides & eBooks In-depth education on complex ideas Case Studies Dive into the success of our customers and their journey with IDI Events Find out about upcoming events and how you can connect with the IDI team Data Sheets Get a brief overview of our capabilities and integrations. Videos Stay up to date on trends and technologies for modern telecom teams Company About IDI Learn what IDI is all about, including our company values, vision, and culture. Leadership Team Thought leaders and industry veterans. Meet the leadership team behind IDI. Careers Are you ready for a dynamic, fulfilling career? Newsroom Read press releases, company announcements, and more Community Learn about the causes and commitments that are close to our hearts. IDI Partner Network Working together to revolutionize the Telecom Industry. Explore Our Partnerships Book a Demo Book a Demo Telecom Billing, Automation & Workflow Solutions Experience a world-class, cloud-based B/OSS platform that provides the power and flexibility you need to deliver the frictionless, end-to-end, omnichannel experience your customers demand. Book a Demo Explore IDI " The Customer Journey Is Ever Evolving. Together, We Can Build A Better Experience. With customer expectations on the rise, digital channels expanding, and the need for secure operating environments more of a priority now than ever before—it takes advanced customer experience management technology to stay ahead of the curve. Technology that can reshape your organization and put you on a path to becoming an industry-leading digital service provider. Book a Demo Explore IDI Fully Integrated Cloud-Based B/OSS Platform Agile and flexible—experience a world-class monetization platform designed to support innovative product and service offerings, complex rating schemes, and diverse business models. Monetize & Automate Operational Expertise Future-driven, data-obsessed, and always curious—our U.S.-based team is dedicated to guiding you through the B/OSS transformation process—delivering the strategic guidance and developmental support you need to build a better customer experience. A Customized Approach Powerful Partner Alliances From CPQ and electronic bill payments to workforce management, commissions, marketing services, and more — when you partner with IDI you’ll benefit from the full strength of our deep bench. Game Changers The IDI Difference Through innovative technology, people, partners, and systems, we’re dedicated to providing the insightful counsel and specialized expertise required to make your customer journey transformation a reality. years privately owned and operated monthly software updates % system uptime and availability % customer satisfaction - billing operations support % domestic workforce Convergent Lines Of Service for mobile or wireline; residential or enterprise Why IDI? Specialized Solutions For Market Leaders. How We Help: Mobile Carriers Broadband Providers Communications & Managed Service Providers ILECs We Enable Carriers And Providers To Quickly Transform Ideas Into Growth Design Quickly Keep Pace With Ever-Changing Market Demands. Accelerate your efforts to launch new products and services for all your different revenue channels, markets, and lines of business. Design Sell Confidently Realize Your Full Sales Potential. A centrally managed, fully customizable order management engine means you can manage retail promotions and present a streamlined experience. Sell Deliver Effortlessly Dynamic Orchestration. Bring structure and automation to the most complex part of your business – order fulfillment. Deliver Invoice Reliably No Limits And No Compromise. Rate and bill any service, any product, any market—at any time. Invoice Manage Smartly Superior Customer Interactions. Complete account servicing from a single, intuitive, platform—including highly configurable self-care tools to drive costs out of your call center and boost customer satisfaction. Manage Let’s Build A Better Experience Together See IDI in Action The IDI xperience Exclusive insights and topical telecom content from the IDI team, our incredible partners, and thought leaders across the communications industry. Monetizing 5G: Charging for IoT Connections Investing in 5G infrastructure is not merely an upgrade; it’s a pivotal shift for telecommunication service providers. This strategic investment is the gateway to unlocking new revenue streams that extend far beyond traditional voice and data services. 5G’s robust... Building A Digital Culture And Upskilling Staff The telecommunications industry is currently navigating a period of intense evolution. As digital technologies continue to advance, telecom service providers face increasing pressure to adopt new technologies not only to remain competitive but also to redefine their... Shaping The Future Of Telecom: Key Takeaways From Industry Leading Events This spring, IDI Billing Solutions had the privilege of participating in two pivotal industry events: the Competitive Carriers Association’s Mobile Carriers Show in Palm Springs, CA, and the WTA - Advocates for Rural Broadband’s Spring Educational Forum in San... Get The IDIxperience Newsletter Delivered To Your Inbox Monthly " * " indicates required fields Your Name * Your Email * Subscribe Email This field is for validation purposes and should be left unchanged. Δ Ready To Experience IDI In Action? Designed to support innovative offerings, complex rating schemes, and diverse business models, IDI’s world-class, cloud-based B/OSS platform delivers the power and flexibility you need to make your customer journey transformation a reality. Book A Demo Headquarters 7615 Omnitech Place Victor, NY 14564 888.924.4110 info@idibilling.com Solutions Design Sell Deliver Invoice Manage SaaS & Security Markets Mobile Carriers Broadband Providers Communications & Managed Service Providers ILECs Resources Blog – The IDIxperience Whitepapers, Guides & eBooks Case Studies Events Data Sheets Videos Company About IDI Leadership Team Careers Newsroom Community Partnerships Let’s Talk Follow Follow Follow Follow Follow Copyright © 2024 IDI Billing Solutions Privacy Policy...